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OpenAI reports issues with file uploads in ChatGPT

clearly official source

OpenAI is reporting an increased error rate and degraded performance for file uploads in ChatGPT. The incident has the status "Identified", and the company is working on mitigation.

OpenAI has announced an operational incident related to file uploads in the ChatGPT product. According to the status page, users are reporting an increased number of errors with this operation, and the file upload feature is showing degraded performance.

The incident currently has the status "Identified" – OpenAI has identified the problem and, according to its statement, is working to mitigate the impact. Details about the cause, the scope of affected users, or the expected resolution time are not provided in the sources.

For details, see the source article.

What changed

Why it matters

For regular users, this means possible slowdowns or errors when working with documents in ChatGPT for the duration of the incident. For companies that build automated workflows on this feature, it is a reminder of their dependence on the availability of a third-party cloud service.

Two audiences, two different impacts

What this means

01

For individuals

Users who need to upload a file to ChatGPT may encounter an increased error rate or slowdown of this feature.

What to do If a file upload error occurs in ChatGPT, try the action again later or check the OpenAI status page.
More practical updates →
02

For a business

Companies whose processes depend on uploading files to ChatGPT (e.g., document analysis) may encounter errors during the incident, which is a risk for operations dependent on the availability of this feature.

Risks and compliance
What to decide If a company is currently uploading files to ChatGPT, temporarily plan for possible errors and have a backup procedure for working with files.
More business impacts →
ChatGPT file upload incident OpenAI

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Event sources

clearly official source · 1 publisher, 0 independent. We count feeds from the same owner only once.

1
OpenAI Status — incident history official service status · first detected File upload errors in ChatGPT