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Usage report through Admin API is working again, repairs to platform.claude.com pages continue

clearly official source

According to the status report, the usage report through Admin API has been restored. Repairs to the usage and limits pages on platform.claude.com are continuing. Data for the last 30 minutes may be delayed; core functionality is unaffected according to the announcement.

According to an update on the Claude Status page on 7 October at 17:28 UTC, the cause of errors when loading usage data has been identified. The report through Admin API is now working, but repairs to the usage overview and limits pages on platform.claude.com are continuing. Data for the last 30 minutes may be delayed.

The incident was announced on the same day at 13:25 UTC, initially as an increased rate of errors in the usage overview and the report through Admin API. The update at 16:36 UTC also listed the limits page. According to the announcement, core functionality is unaffected; repairs to the web pages are not yet complete.

What changed

Why it matters

When monitoring usage on an ongoing basis, a delayed overview may provide an incomplete picture of recent activity. Restoring the report through Admin API allows automated checks to resume, while errors continue to complicate manual checks on the web pages.

Two audiences, two different impacts

What this means

01

For individuals

When manually checking your own usage on platform.claude.com, recent data may be missing, even though core functionality is working according to the announcement.

What to do When assessing your own usage, account for possible delays in data for the last 30 minutes.
More practical updates →
02

For a business

According to the status report, the report used by business processes that retrieve usage data through Admin API has been restored. However, these processes must account for possible data delays when assessing the latest activity.

Processes
What to decide Verify that your company’s collection of usage data through Admin API is working again now that the report has been restored.
More business impacts →
Admin API platform.claude.com

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Event sources

clearly official source · 1 publisher, 0 independent. We count feeds from the same owner only once.

1
Claude Status — incident history official service status · first detected Elevated errors on platform.claude.com