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worth noting Security currently in development

OpenAI's Workspace Agent service outage prevents new runs from starting

clearly official source

OpenAI reports a full outage of the Agent component in the Workspace Agent service — users cannot start new runs. The company is investigating the issue; the cause and time of the fix have not yet been stated.

According to OpenAI's status page, an issue has occurred that prevents users from starting new runs of the Workspace Agent service. The Agent component is listed in Full outage status. The company states that it is investigating the incident and will provide further information as it becomes available.

The source does not state the cause of the outage, the start time, or an estimated time to fix. See the source article for details.

What changed

Why it matters

Anyone currently using Workspace Agent to automate tasks cannot start new runs until OpenAI resolves the incident — existing scheduled or expected outputs may therefore fail to appear.

Two audiences, two different impacts

What this means

01

For individuals

If you use Workspace Agent to automate your own work, new runs currently cannot be started and you need to wait for the incident to be resolved.

What to do Monitor the OpenAI status page and try to start new Workspace Agent runs only after service recovery has been confirmed.
More practical updates →
02

For a business

Companies that rely on Workspace Agent for operational processes face a functionality outage with no set recovery timeline and may need a temporary manual solution.

Processes
What to decide Prepare a temporary manual procedure for tasks dependent on Workspace Agent until OpenAI confirms the outage is resolved.
More business impacts →
incident OpenAI outage Workspace Agent

Check the original

Event sources

clearly official source · 1 publisher, 0 independent. We count feeds from the same owner only once.

1
OpenAI Status — incident history official service status · first detected Unable to start new Workspace Agent runs