Skip to content
context Security currently in development

Incident in OpenAI's infrastructure caused login and sign-up errors in ChatGPT, now resolved

clearly official source

OpenAI reported an incident with increased error rates affecting login, sign-up, and the ChatGPT Work, Sites, Space, dots, and Live features. According to the status page, the incident has been resolved and all components are working again.

OpenAI's status page recorded an incident with increased error rates affecting Login and sign-up for new users in ChatGPT. Problems also appeared in the ChatGPT Work, Sites, Space, dots, and Live components.

According to OpenAI, the incident has now been resolved and all affected components are fully operational again (status "Operational"). The source does not include a specific date or time for the start of the incident, its duration, or the stated cause.

For details, see the source article.

What changed

Why it matters

The login and sign-up outage temporarily prevented access to ChatGPT for both new and existing users, including the corporate variant ChatGPT Work. For users and companies relying on ChatGPT as a tool for daily work, this is a reminder that SaaS service availability is not guaranteed and outages can also affect paid work tools.

Two audiences, two different impacts

What this means

01

For individuals

During the incident, users could not log in or sign up to ChatGPT; access is now functional again.

More practical updates →
02

For a business

The outage also affected the ChatGPT Work component, so companies using ChatGPT for work purposes may have lost access to the tool during the incident; the service is now, according to OpenAI, fully restored.

Productivity
What to decide Check whether the incident affected internal processes that depend on ChatGPT Work, and consider a fallback procedure for future outages.
More business impacts →
ChatGPT incident infrastructure unavailability OpenAI

Check the original

Event sources

clearly official source · 1 publisher, 0 independent. We count feeds from the same owner only once.

1
OpenAI Status — incident history official service status · first detected Elevated errors affecting logins, sign-ups, and ChatGPT features