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The outage affecting Claude API, Claude Code and Claude Cowork lasted 24 minutes; the incident is closed

clearly official source updated August 14, 2026

Anthropic closed the incident of 14 August 2026: Claude API, Claude Code and Claude Cowork were unavailable for 24 minutes (20:14–20:38 UTC). The cause had been identified and the fix completed by 20:44 UTC, with full recovery confirmed at 21:58 UTC.

Anthropic marked the incident of 14 August 2026, which affected Claude API, Claude Code and Claude Cowork, as resolved. According to the entry on the company status page, the actual impact on users lasted 24 minutes, specifically from 20:14 to 20:38 UTC. The company published confirmation of full service recovery at 21:58 UTC.

According to the incident timeline, the company first announced at 20:30 UTC that it was investigating reports of degraded performance in the listed services. At 20:44 UTC, it stated that it had identified the cause of the problem and was working on a fix; according to the status page, the fix was deployed at the same time, and the company was monitoring service recovery. An earlier incident entry mentions that the outage also affected other features, such as document creation, and other tools from the company — however, the final incident resolution announcement lists only Claude API, Claude Code and Claude Cowork as affected services.

What changed

Why it matters

Anyone using Claude API, Claude Code or Claude Cowork during the specified time window (20:14–20:38 UTC, 14 August 2026) may have encountered errors or unavailability; the incident is now closed, and the company has published the exact times of cause identification, fix deployment and recovery confirmation, making it possible to trace the impact retrospectively, for example for internal availability reporting or an SLA review.

What was added since the original report

Verified updates

  1. New verified information

    The outage lasted exactly 24 minutes from 20:14 to 20:38 UTC; The cause was identified at 20:30 UTC (16 minutes after the start); The fix was deployed at 20:44 UTC (6 minutes after identification); The incident occurred on 14 August 2026; Full service recovery was confirmed at 21:58 UTC

    • The outage lasted exactly 24 minutes from 20:14 to 20:38 UTC
    • The cause was identified at 20:30 UTC (16 minutes after the start)
    • The fix was deployed at 20:44 UTC (6 minutes after identification)
    • The incident occurred on 14 August 2026
    • Full service recovery was confirmed at 21:58 UTC

Two audiences, two different impacts

What this means

01

For individuals

If you were using Claude API, Claude Code or Claude Cowork on 14 August 2026 between 20:14 and 20:38 UTC, you may have encountered errors or outages; the services are now fully operational again.

What to do Check tasks or requests run on 14 August 2026 between 20:14 and 20:38 UTC in Claude API, Claude Code or Claude Cowork, and rerun them if needed.
More practical updates →
02

For a business

Companies running production integrations on Claude API have a precise outage time frame (20:14–20:38 UTC, full recovery confirmed at 21:58 UTC), which can be used to document supplier availability or in an internal postmortem.

Risks and compliance
What to decide Record the incident and its time frame in the internal supplier availability log for a possible SLA assessment.
More business impacts →
Antropic Claude Claude API Claude Code Claude Cowork service availability incident operations outage

Check the original

Event sources

clearly official source · 1 publisher, 0 independent. We count feeds from the same owner only once.

2
Claude Status — incident history official service status · first detected Service disruption on Claude services Claude Status — incident history official service status Service disruption on Claude services