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Survey: nearly half of users discuss personal relationships with AI chatbots, experts warn of risks

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Nearly half of users discuss personal relationships and problems with AI chatbots, and a tenth trust them more than family. Experts warn of data leakage and the reinforcement of dangerous delusions.

According to the source article, nearly half of users discuss their personal relationships and problems with AI chatbots. Every tenth user trusts chatbots more than family and friends.

Chatbots are available for free and around the clock, which according to the article explains their popularity as a substitute for talking with loved ones. However, experts warn that they do not replace genuine professional psychological care.

Among the main risks are the leakage of sensitive personal data that users share with chatbots, and the possibility that chatbots may, through inappropriate responses, reinforce dangerous delusions in people with mental health difficulties.

Further details can be found in the source article.

What changed

Why it matters

Sharing sensitive personal information with chatbots increases the risk of its leakage, and chatbots are not equipped to respond responsibly to mental health crises, where an inappropriate answer can worsen the situation instead of helping. It is important for users to view a chatbot as a supplement, not a replacement, for professional care or close relationships.

Relevant practical impact

What this means

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For individuals

People are increasingly discussing personal relationships and problems with AI chatbots instead of with loved ones or professionals, which carries the risk of sensitive data leakage and can reinforce dangerous delusions or mental health difficulties without professional oversight.

What to do When sharing sensitive personal information with AI chatbots, consider the risks of data leakage, and in case of mental health difficulties, seek professional care, not just a chatbot.
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user safety chatbots data protection Personal data psychological risk

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Event sources

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Živě.cz independent context · first detected Téměř polovina uživatelů AI s ní probírá mezilidské vztahy. Každý desátý jí věří víc než rodině a přátelům