Startup Duvo.ai founded by Tomáš Čupr will begin automating processes at Alza
Duvo.ai, a startup founded by Tomáš Čupr and former colleagues from Rohlík, has secured Alza as a customer. The AI agents are intended to first map business processes and then redesign them using automation across systems such as ERP, email or supplier portals.
Duvo.ai, a startup founded last year by Tomáš Čupr together with former colleagues from Rohlík, Marek Paris and Martin Pecha, has secured e-commerce company Alza as a customer. According to Duvo, the collaboration is intended to focus first on mapping how individual business processes actually work, with their redesign using AI to follow only afterwards. Alza is a significant reference customer for the startup – according to its latest publicly available financial statements, it reported total revenue exceeding 61 billion Czech korunas in the financial year 2024.
Duvo.ai builds AI agents that, according to the company, should be able to perform operational tasks directly across business systems – these include ERP, supplier portals, emails and spreadsheets. The agents are also expected to be able to handle phone calls. The startup draws on the experience of its founders at Rohlík Group.
Duvo.ai raised 15 million dollars in a seed round to fund development from investors including Index Ventures, Credo Ventures and several angel investors, among them a former vice president of Amazon. In addition to Rohlik Group, existing customers of the startup include e-commerce platform Notino. According to the article, when the project launched late last year, the team said it was already automating processes at large retail and FMCG groups.
Why it matters
A concrete example is emerging of AI agents being deployed in the operations of a large retail company beyond chatbots – this involves automating operational tasks across actual business systems (ERP, supplier portals, communication). For companies of a similar size and focus, this suggests a direction that practical AI use in operational processes may take, including deployment starting with process mapping rather than going straight to automation.
Two audiences, two different impacts
What this means
For individuals
For people working in operational or process roles in retail, this signals that AI agents may take over some operational administrative work across systems in the foreseeable future.
More practical updates →For a business
Companies in retail and FMCG may consider AI agents to automate operational work across systems (ERP, orders, supplier communication). The case of Alza and Duvo.ai illustrates an approach that starts with mapping processes before redesigning them.
Productivity More business impacts →Check the original
Event sources
only one source so far · 1 publisher, 1 independent. We count feeds from the same owner only once.