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OpenAI rolls out measures to address errors when processing large PDFs in the Responses API

clearly official source

According to its status update, OpenAI is rolling out mitigation measures to address errors when processing large PDFs in the Responses API. The incident has the status Identified, and the Responses service is experiencing degraded performance.

In its status update, OpenAI lists the incident affecting the processing of large PDFs in the Responses API as Identified. According to the company, mitigation measures are currently being rolled out.

The affected Responses service is marked as Degraded performance, meaning reduced service performance. The report describes errors when processing large PDFs; it does not announce that the issue has been resolved.

What changed

Why it matters

For users and applications that process large PDFs through the Responses API, this is a current issue affecting processing reliability. The rollout of measures does not yet confirm that the errors have stopped occurring.

Relevant practical impact

What this means

01

For individuals

When processing large PDFs through the Responses API, you may encounter errors that OpenAI is currently addressing.

What to do Before processing more large PDFs, check the current incident status on the OpenAI Status page.
More practical updates →
OpenAI PDF Responses API

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Event sources

clearly official source · 1 publisher, 0 independent. We count feeds from the same owner only once.

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OpenAI Status — incident history official service status · first detected Errors processing large PDFs in the Responses API