OpenAI resolves incident affecting visibility of Work Mode and Model Picker in the ChatGPT mobile app
A short-term ChatGPT incident, in which mobile users could not see the Work Mode and Model Picker features, has been resolved according to OpenAI's status page, and all services are fully functional again.
OpenAI experienced an incident in which users of the ChatGPT mobile app temporarily could not see the Work Mode and Model Picker features. According to OpenAI's status page, the incident has been marked as resolved and all affected services have been fully restored.
Among the affected components, besides Work Mode and Model Picker, were other elements such as Agent, Deep Research, Image Generation, Voice mode, Search, Connectors/Apps, Sites, File uploads, Conversations, Codex in the ChatGPT desktop app, GPTs, ChatGPT Atlas, ChatGPT Work, Login, and Compliance API — all of these now show the status Operational.
The source does not state the cause of the incident, the exact time it started, or the duration of the outage.
Why it matters
This is a short-term operational outage with no stated cause or impact on data or security, which was quickly resolved and has no apparent long-term consequences for users or companies.
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Event sources
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