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OpenAI investigates errors when processing large PDFs through the Responses API

clearly official source

OpenAI is investigating errors when processing large PDFs through the Responses API. The status page marks the Responses service as experiencing degraded performance; the incident is under investigation.

According to the status page for OpenAI, errors are occurring when processing large PDFs through the Responses API.

OpenAI is investigating the issue, and the incident has the status Investigating. The affected component is the Responses service, marked as Degraded performance, meaning reduced performance.

What changed

Why it matters

For developers of applications that use the Responses API to work with large PDFs, this is an ongoing operational issue: processing these documents may result in an error.

Relevant practical impact

What this means

01

For a business

Business processes that depend on processing large PDFs through the Responses API may be disrupted by service errors.

Processes
What to decide Check whether company tasks that process large PDFs through the Responses API are encountering errors.
More business impacts →
OpenAI PDF Responses API

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Event sources

clearly official source · 1 publisher, 0 independent. We count feeds from the same owner only once.

1
OpenAI Status — incident history official service status · first detected Errors processing large PDFs in the Responses API