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OpenAI has resolved an incident involving elevated error rates in ChatGPT and Codex

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OpenAI has resolved an incident involving elevated error rates in ChatGPT and Codex, and all monitored components are operational again. Users of Codex Remote Control may need to pair their mobile device again.

OpenAI announced through its status website that it had resolved an incident that caused elevated error rates across ChatGPT and Codex services. According to the company, all affected components are now fully operational again, including ChatGPT Work, Codex Web, CLI, Agent, Codex API and other monitored parts of both products.

OpenAI also noted that, for some users who use the Codex Remote Control feature, pairing with a mobile device may have been lost as a result of the incident, and these users will need to set it up again.

The sources do not state when the incident began, how long it lasted or its exact impact on users beyond the device pairing mentioned above. Details can be found in the source article.

What changed

Why it matters

For everyday users and companies that use ChatGPT or Codex as part of their workflows, resolving the incident means full functionality has been restored without the need for further steps, except for users of Codex Remote Control, who must pair their mobile device again to get controls working again.

Two audiences, two different impacts

What this means

01

For individuals

For users of Codex Remote Control, pairing with a mobile device may have been lost after the incident, so it needs to be set up again.

What to do Users who use Codex Remote Control should pair their mobile device again if controls are not working properly after the incident.
More practical updates →
02

For a business

Companies that use ChatGPT or Codex for work may have experienced elevated error rates in these tools during the incident; the incident has now been resolved and all monitored components are operational again, so no action is needed.

Productivity More business impacts →
API ChatGPT ChatGPT Work Codex Codex remote control availability downtime incident mobile applications mobile devices OpenAI OpenAI API operational outage operations Status VS Code extension performance outage

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Event sources

clearly official source · 1 publisher, 0 independent. We count feeds from the same owner only once.

1
OpenAI Status — incident history official service status · first detected Elevated errors across ChatGPT and Codex