Law firm Gilbert + Tobin scales ChatGPT Enterprise and Codex through a governance framework led by the CEO
OpenAI described a case study of the law firm Gilbert + Tobin, which is scaling ChatGPT Enterprise and Codex through a governance framework led by the CEO with clear individual responsibility.
OpenAI published a case study about the Australian law firm Gilbert + Tobin, which, according to OpenAI, is scaling the use of ChatGPT Enterprise and Codex across the entire firm. The study describes an approach built on three elements: leadership and personal involvement from the CEO of the firm, a rigorous governance framework, and clearly assigned individual responsibility for the use of AI tools.
The source text is only a brief annotation accompanying the case study and does not include specific information about the scale of deployment, the number of users, the rollout timeline, or exactly how the governance framework works in practice. Details can be found in the source article.
Why it matters
For companies in regulated industries such as law, the case illustrates a concrete structure for governing the deployment of generative AI – involvement from senior leadership and assigned responsibility for oversight – that can serve as a reference point when developing their own rules for using AI tools. However, the source provides neither measurable results nor technical details, so this is more of an illustrative example than a guide with verified figures.
Relevant practical impact
What this means
For a business
The law firm Gilbert + Tobin describes scaling ChatGPT Enterprise and Codex across the firm using a governance model built on CEO involvement and clearly assigned individual responsibility – an example of a governance approach that other companies in regulated industries can also consider.
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Event sources
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