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Hugging Face reported a temporary AWS CDN outage in the Singapore region

clearly official source

Hugging Face recorded 500 errors when downloading files from the CDN in the ap-southeast-1 region (Singapore) during two brief periods starting at 15:14 UTC. The service is running normally, but the underlying cause has not been fully resolved.

According to its status notice, Hugging Face recorded an increased error rate on AWS CDN in the Singapore region (ap-southeast-1). Some file downloads failed with HTTP 500 errors during two brief periods starting at 15:14 UTC.

The company stated that downloads are now working normally, but the underlying cause has not been fully resolved. According to Hugging Face, brief outages may therefore recur until a definitive fix is deployed. Other CDN regions were not affected by the incident.

What changed

Why it matters

Users and systems downloading models or datasets from Hugging Face through the ap-southeast-1 region may encounter brief download failures in the form of 500 errors until the company permanently resolves the issue. Automated pipelines (CI/CD, model deployment) in this region should account for the possibility of having to retry a request.

Two audiences, two different impacts

What this means

01

For individuals

If you download models or datasets from Hugging Face through the Singapore region, download errors (HTTP 500) may recur briefly until the underlying cause is resolved.

What to do If a download from Hugging Face in the Singapore region fails, simply retry the request.
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02

For a business

Companies running automated downloads from Hugging Face CDN in the ap-southeast-1 region (e.g. CI/CD or deployment pipelines) should expect brief outages until a permanent fix is in place and consider implementing request retries.

Development
What to decide In pipelines using Hugging Face CDN in the ap-southeast-1 region, verify that request retries are configured for HTTP 500 errors.
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AWS CDN Hugging Face incident infrastructure Singapore

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Event sources

clearly official source · 1 publisher, 0 independent. We count feeds from the same owner only once.

1
Hugging Face Status — incident history official service status · first detected Elevated error rate - AWS CDN (Singapore)