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Google resolved an error-related outage for the Gemini 3.1 Pro model in Gemini Web and Gemini App

clearly official source

Google resolved an incident involving increased error rates for the Gemini 3.1 Pro model in Gemini Web and Gemini App, which lasted on 11 September 2026 from 6:00 to 13:22 PDT. According to the company, the cause was a recent deployment, addressed through a code change.

Google announced through the Google Workspace status page that an incident involving increased error rates for the Gemini 3.1 Pro model in Gemini Web and Gemini App had been resolved. According to Google, the problem affected a subset of users between 6:00 and 13:22 PDT (13:00–20:22 UTC) on 11 September 2026, and those users may have encountered intermittent errors while using this model.

According to a preliminary analysis by Google, the problem was caused by a recent deployment (rollout). Engineers at Google identified the cause and addressed it through a code change.

The source text describes the incident only as a standard service status report, without further details about the scope of the impact, the number of affected users, or the technical nature of the error. Details can be found in the source article.

What changed

Why it matters

For everyday users, the incident means temporary unavailability or errors when working with the Gemini 3.1 Pro model in the browser and mobile app; according to Google, it has already been resolved and no further action by users is needed. For companies that use Gemini Web or Gemini App as a work tool, this represents a short-term interruption in service availability caused by a deployment error, which is relevant to the reliability of the provider, rather than to changes in features or pricing.

Two audiences, two different impacts

What this means

01

For individuals

Users who encountered errors while working with the Gemini 3.1 Pro model in Gemini Web or Gemini App during that window can now use the product normally, as the incident has been resolved.

What to do If errors continued after the stated time, try repeating the query or reporting the issue to Google support.
More practical updates →
02

For a business

Companies whose employees use Gemini Web or Gemini App as a work tool may have experienced limited availability of the Gemini 3.1 Pro model during the incident; according to Google, the problem has already been resolved through a code change.

Productivity More business impacts →
Gemini Gemini 3.1 Pro Gemini App Gemini Web Google incident

Check the original

Event sources

clearly official source · 1 publisher, 0 independent. We count feeds from the same owner only once.

1
Google Workspace Status — Gemini official service status · first detected RESOLVED: **Summary:** Mitigated intermittent elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App. **Description:** Between 6:00 PDT and 13:22 PDT on 11 September 2026, a subset of Gemini users may have experienced elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App. From preliminary analysis, the issue was triggered by a recent rollout. Our engineers identified the cause and mitigated it with a code change. We thank you for your patience while we worked on resolving the issue. **Symptoms:** Customers may have encountered intermittent errors when using Gemini 3.1 Pro models on Gemini Web and Gemini App.