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Brief outage with increased error rates on claude.ai, resolved within 30 minutes

clearly official source

Anthropic reported increased error rates in chat on claude.ai on 31 August 2026 around 17:23 UTC. The incident was resolved within approximately 30 minutes, at 17:52 UTC.

Anthropic experienced a brief service degradation on claude.ai on 31 August 2026. According to the Claude Status page, reporting of increased errors in chat on claude.ai began at 17:23 UTC, when the company announced that it had begun investigating (status “Investigating”).

At 17:32 UTC, the company stated that request success rates had returned to normal, and the incident status was changed to “Monitoring”. At 17:52 UTC, the incident was marked as resolved (“Resolved”). The total duration from reporting to resolution was approximately 30 minutes.

The source does not specify the cause of the problem, the number of users affected, or whether other products from Anthropic (e.g. API or Claude Code) were affected beyond the claude.ai web interface.

What changed

Why it matters

This was a brief operational incident with no stated cause or impact on other products; the available information does not indicate a lasting impact on users or companies using claude.ai.

Anthropic claude.ai availability incident outage

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Event sources

clearly official source · 1 publisher, 0 independent. We count feeds from the same owner only once.

1
Claude Status — incident history official service status · first detected Degraded performance on claude.ai