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Apate deploys AI bots to keep scammers occupied and gather information

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Apate uses AI bots to prolong scam calls and collect information about fraud. According to the company, banks use the platform, which has approximately 350 000 bots and has collected over 250 000 pieces of information about scammers.

Australian company Apate deploys AI bots designed to keep scammers engaged in conversations for as long as possible while gathering information about their activities. The system redirects scam calls to bots posing as potential victims. According to the company, banks use the platform and telecommunications companies support it.

According to the company, the platform has approximately 350 000 bots that take calls, respond to text messages and join scam chat groups. The company says it has collected over 250 000 pieces of information in real time, including the addresses of scam websites, account details of intermediaries transferring money and other banking details. The bots have different personalities and language capabilities; according to the company, calls regularly last longer than two hours.

The editorial team at Wired tested a demo version, posing as scammers offering a cryptocurrency investment. The team described the conversation as responsive and naturally paced; during the six-minute attempt, it failed to persuade the bot to invest. This test shows how the demo version behaves, but does not verify the claimed scale of deployment or any reduction in fraud.

What changed

Why it matters

The platform combines two practical goals: keeping scammers busy with conversations and collecting data that can help detect their activities. Information about scam websites and financial accounts may be particularly relevant to banks. However, the article does not substantiate its effectiveness in reducing losses.

Relevant practical impact

What this means

01

For a business

For fraud prevention teams, the platform offers another potential source of information about accounts and websites used by scammers. According to the company, banks already use the service, but the article does not report their specific results.

Risks and compliance
What to decide When evaluating the service, check whether the data collected can be used in your fraud detection process; the demonstration test alone does not confirm this.
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Event sources

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Wired — AI section independent context · first detected AI Is Getting Really Good at Messing With Cybercriminals